fa77 Privacy Policy — Your Data, Handled with Care

When you register on fa77, we collect basic personal details such as your full name, date of birth, email address, and mobile number so we can create and manage your account securely. During the identity verification process required under Philippine gaming regulations, we may also request a government-issued ID, proof of address, or a selfie to confirm your identity. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. If you make a deposit or withdrawal, our payment processors collect transaction details such as the amount, method, and timestamp — fa77 retains a record of these transactions for regulatory compliance purposes. We may also collect information you voluntarily provide when you contact our support team, respond to a survey, or participate in a promotion. All data collection is limited to what is necessary for the operation of the platform and fulfilment of our legal obligations under the Philippine Data Privacy Act of 2012. We do not collect sensitive personal information such as biometric data or health records unless specifically required by law.

The primary purpose for collecting your personal data is to operate and maintain your fa77 account, process your transactions, and deliver the gaming services you have signed up for. We use your identity and contact information to verify your eligibility to play, comply with anti-money laundering requirements, and send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts. Your usage data helps us personalise your experience on the platform — for example, surfacing sports markets or slot game categories that match your interests — and to improve the overall quality of our services over time. Where you have opted in to marketing communications, we may use your email address or mobile number to send you information about promotions, new game launches, or platform updates; you can opt out of these at any time through your account settings. We also use aggregated, anonymised data for internal analytics and business reporting, which does not identify you personally. fa77 does not use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without human review. All data processing activities are carried out on a lawful basis as defined by the Philippine Data Privacy Act of 2012.

fa77 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — your data is not a product. We share your information only with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification partners, cloud hosting providers, and customer support tools; all such providers are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we are legally required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines, such as when responding to a lawful request or fulfilling our obligations under anti-money laundering legislation. If fa77 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We may also share anonymised, aggregated data with industry partners or researchers, but this data cannot be used to identify you. Any third party that receives your data is required to maintain appropriate security standards and is prohibited from using it for any purpose beyond what is strictly necessary. We review our data-sharing arrangements regularly to ensure they remain appropriate and compliant with Philippine law.

fa77 uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and provide a seamless experience across sessions. Essential cookies are required for the platform to operate — for example, they keep you logged in during a session and remember your language or display preferences — and cannot be disabled without affecting core functionality. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where users encounter difficulties, so we can make targeted improvements to the user experience. Where you have given your consent, we may use functional cookies to personalise content and surface relevant game recommendations based on your activity on the platform. You can manage your cookie preferences at any time through your browser settings; however, disabling certain cookies may limit your ability to use some features of the fa77 platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. Our cookie practices are reviewed periodically to ensure they remain aligned with applicable Philippine privacy regulations and industry best practices.

Under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to the personal data that fa77 holds about you. You have the right to request access to your personal data at any time, and we will provide you with a copy of the information we hold within a reasonable timeframe. If any of your personal data is inaccurate or out of date, you have the right to request that we correct it, and we will update our records promptly upon verification. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that require us to keep certain records. If you believe that your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also object to certain types of data processing, such as direct marketing, and we will honour such requests without requiring you to provide a reason. To exercise any of these rights, please contact our support team with your request and we will respond within the timeframe required by applicable law. We are committed to making the exercise of your rights as straightforward as possible.

fa77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include industry-standard encryption for data in transit and at rest, strict access controls that limit who within our organisation can view personal data, and regular security assessments of our systems and infrastructure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines in accordance with the timelines required by law. We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law, anti-money laundering regulations, and our legitimate business interests. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you. We do not retain personal data for longer than is necessary, and our retention schedules are reviewed regularly to ensure compliance. If you close your account, we will process your data deletion request in line with our legal obligations and notify you once the process is complete.